I didn't have a really good experience with realtors in the past until I met Charlotte. From the first moment, I noticed that she answered all my questions, feeding me with additional important information about the market and overall sales in my area. She knew my area well, and she was able to immediately suggest how to strategize the sale of my duplex. She is a caring, well-educated professional. She always presented solutions to possible problems. She marketed my listing very well, following all aspects of the contract, inspections, contact with the buyer's agent, and my tenants. She showed the properties endlessly; she was persistent with all possible buyers, keeping me in the loop always. She has an amazing team of professionals who, like her, were always available to contact me with a solution.